Terms of Service

Last updated: July 14, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the SteadyAR accounts receivable follow-up service ("Service"), operated by Red Pier LLC ("SteadyAR," "we," "us," or "our"). By engaging SteadyAR's services, you ("Client") agree to be bound by these Terms.

2. Description of Service

SteadyAR provides a structured, tiered invoice follow-up messaging system on behalf of the Client, communicated under the Client's own name and branding. The Service includes:

• Design of a staged follow-up message sequence based on invoice aging (pre-due through 60+ days overdue)
• Daily execution of scheduled follow-up communications
• Weekly aging reports summarizing account status
• Flagging of accounts for escalation to third-party collections or legal counsel at the Client's discretion

SteadyAR does not purchase, take assignment of, or acquire any ownership interest in Client's receivables. SteadyAR is not a collections agency, law firm, or debt buyer, and does not provide legal advice.

3. Client Responsibilities

Client agrees to:

• Provide accurate and current invoice, customer, and contact information
• Review and approve message templates before they are sent on Client's behalf
• Ensure Client's own use of the Service complies with applicable local, state, national, and international laws governing debt communication, consumer protection, and data privacy in each jurisdiction where Client's customers are located
• Promptly notify SteadyAR of any disputed invoices, legal holds, or customer complaints

4. Fees and Payment

Service fees are scoped individually per engagement following an initial audit call and are billed on a recurring monthly basis. Fees are due regardless of amounts recovered — SteadyAR does not charge a percentage of recovered funds. Either party may terminate the engagement with 30 days' written notice.

5. No Guarantee of Recovery

SteadyAR does not guarantee that any specific invoice, account, or aggregate amount will be recovered as a result of the Service. Recovery outcomes depend on factors outside SteadyAR's control, including the Client's customer relationships and the underlying validity of the debt.

6. Confidentiality and Data

SteadyAR will treat Client's business data, including customer and invoice information, as confidential and will use it solely to perform the Service. See our Privacy Policy for details on data handling.

7. Compliance and Legal Responsibility

Client remains solely responsible for ensuring that communications sent on its behalf, in its name, comply with applicable law in every jurisdiction where its customers reside. SteadyAR provides message drafting and scheduled execution as a service and does not independently verify legal compliance on a per-jurisdiction basis. Client is strongly encouraged to consult its own legal counsel, particularly for cross-border engagements.

8. Limitation of Liability

To the maximum extent permitted by law, SteadyAR's total liability arising from the Service shall not exceed the fees paid by Client in the three (3) months preceding the claim. SteadyAR is not liable for indirect, incidental, or consequential damages, including lost profits or lost receivables.

9. Termination

Either party may terminate this engagement with 30 days' written notice. SteadyAR reserves the right to suspend or terminate service immediately in cases of non-payment or a Client's request to send communications that SteadyAR reasonably believes violate applicable law.

10. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles, unless otherwise required by mandatory local law applicable to Client.

11. Changes to These Terms

SteadyAR may update these Terms from time to time. Material changes will be communicated to active Clients in advance of taking effect.

12. Contact

Questions about these Terms can be directed to SteadyAR, a Red Pier LLC company.